As part of the trust's application to become a foundation trust, it was required to produce a five-year plan showing the trust's proposed vision based on local consultation, sound financial modelling (taking into account external factors e.g. practice-based commissioning and patient choice), business knowledge, and the actions taken to mitigate risks, while adhering to NHS principles to ensure success for the organisation and the community it serves. The integrated business plan had to demonstrate that effective staff involvement and commitment to service development had been secured. Below is the trust's five-year business plan produced as part of the application.
The trust's annual objectives outline the key areas for the coming year, and are based on national and local priorities.
The trust is required to produce an Annual Plan, which replaces the need for a five-year plan. Good strategic planning and forecasting and management of risks has become an increasingly important part of an NHS foundation trust’s ability to continue to meet the terms of its authorisation.
Providing Monitor with this forward planning information is a requirement under the National Health Service Act 2006 (“the Act”) (schedule 7, paragraph 27(1)). The Act requires that the board take regard of the views of the board of governors when preparing the forward planning information (paragraph 27(3)). The Act also requires Monitor to publish NHS foundation trusts’ forward planning information on the public register on its website (section 39(2)(e)). These requirements are covered in paragraphs 45 and 52 of the Compliance Framework.
Performance against targets
For further information relating to the Trust’s performance against targets please see the following sites:
Care Quality Commission Core Standards Declaration
The Care Quality Commission was established to promote continuous improvement for the benefit of service users and the public. This is done by assessing and reporting on the performance of healthcare organisations on an annual basis. For care organisations, this involves a self-assessment against the Care Quality Commission’s core standards, and an appraisal of our performance against existing and new national targets.
Care Quality Commission annual Health Check 2009/2010
Single sex accommodation declaration
Single sex accommodation action plan (February 2011)
Service Governance
Service Governance is an all-inclusive term used to denote the systems that are in place to ensure that service users receive the highest possible quality of care. The aim of Service Governance is to ensure that
- Practice reflects evidence-based standards
- Service users needs are at the heart of service provision
- There are effective risk management processes in place
- Staff are well trained to do the job that is expected of them
- There is evidence of continuous service improvement
Service Governance activity is also monitored against our various strategies. Each area has its own 2–5 year strategy with performance targets identified. These are reported on in the Trust’s Annual Report.
-
Clinical Effectiveness Annual Report 2007/08
-
Clinical Effectiveness Annual Report 2008/10
-
Clinical Audit Reports
- Clinical Audit Report - CPA Adult TADS v4.pdf
-
Clinical Audit Report - Planned Discharge Audit 2008.pdf
NHS Litigation Authority (previously known as CNST Assessments)
The Clinical Negligence Scheme for Trusts (CNST) is an external assessment which addresses clinical risk systems. The CNST standards cover areas such as:
- Incident reporting and management
- Public disclosure and complaints policies
- Evidence of the Trust responding to the findings of National Confidential Enquires
- Advice and consent
- Documentation in health records
- Staff induction, training and competence
- Clinical care (e.g. using the Care Programme Approach)
There are three levels to the assessment and in 2006 we were one of just five mental health trusts countrywide to move from level one to level two. We also met all seven assessment criteria with an overall score of 98%.
Safeguarding Children
Norfolk & Waveney Mental Health NHS Foundation Trust, recognises that the welfare of children and young people are paramount. That at all times a child or young person in all situations, has the right to feel safe and protected from any situation or practice that results in them being harmed or at the risk of harm.
On the 16th July 2009, the Care Quality Commission published a report outlining its findings following a review of safeguarding children arrangements within the NHS. At the request of Monitor, the Trust has produced this statement in order to provide assurance with the standards expected.
On the 24th September 2009 the Trust Board received the template below as assurance of arrangements already in place or being put in place. The Trust Board was assured that these arrangements were in line with the required standards.
Service User Surveys
Continuing Care
Equality and Diversity Reports
Inquiry Reports
All Inquiry reports are held on the East of England Strategic Health Authority website
Independent Investigation into the Care and Treatment of a NWMH Service User
NHS East of England has today (17 August 2011) published the independent investigation report of a mental health service user homicide case in Norfolk.
The investigation reports on the care and treatment provided in the case that occurred in 2006.
The case took place in the former Norfolk and Waveney Mental Health Partnership NHS Trust (now Norfolk and Waveney Mental Health NHS Foundation Trust).
NHS East of England commissioned the independent investigation report into the care and treatment of the mental health service user, to ensure the case was reviewed independently as stipulated under the terms of Health Service Guidelines (94) 27.
Here NHS East of England publishes the report of the independent investigation carried out for this case.
To view please download the pdf on the right of this page.
The report made a total of seven recommendations for which the trust has produced an action plan to ensure the recommendations are implemented. This can be viewed by following this link
If you would like to view the embedded documents, please contact 01603 421154.