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About Us

Our Vision

To be a centre of excellence in mental healthcare, with the wellbeing of local people and their communities at our core.

Our Values

  • Seeing people in the context of their whole lives
  • Being an accessible, proactive and responsive organisation
  • Being a good corporate citizen 
  • Being an employer of choice
  • Valuing the contribution of members and governors
  • Being a learning organisation
  • Being a provider of choice
  • Being an efficient, effective and viable organisation 

Strategic Objectives

  • To increase the market share of the Trust by anticipating the needs of the communities it works within, utilising public health data and service user feedback in order to challenge and transform its services whilst making the most effective use of all resources
  • To be the market leader for the provision of mental health services in the Eastern region with an international reputation for excellence, innovation and choice
  • To attract the very best staff, retain them by rewarding them well in ways that motivate them further, and provide every opportunity for them to develop to their fullest potential
  • To have a workforce that is fit for purpose and delivers first time, every time
  • To ensure the Trust makes the best use of existing resources and constantly explores opportunities for increasing income and generating surplus, which can be used to underpin innovation, research and development
  • To improve the mental health of the local communities by providing accessible, timely and effective services that are diverse and culturally sensitive
  • To have a quality mental health service that protects and instills confidence for patients, the public and staff through well-governed systems and processesTo contribute to collaborative working arrangements in order to improve the experience of people using or referring to the services; e.g. children’s trusts, strategic alliances, local strategic partnerships, crime reduction partnerships and joint ventures

Aidan Thomas - Chief Executive. Maggie Wheeler - Chair.

Norfolk and Suffolk NHS Foundation Trust (NSFT)