What is the Trust Service Strategy 2012-2016?
The Trust Service Strategy sets out Norfolk and Suffolk NHS Foundation Trust’s (NSFT) vision for providing services in Norfolk and Suffolk for the next four years.
The strategy has been developed by clinical leaders in
collaboration with service users, stakeholders, commissioners and staff and is the outcome of extensive consultation. This consultation will continue with all partners throughout the duration of the strategy, enabling it to react and adapt to the changing environment of mental healthcare.
The Service Strategy sets out how NSFT’s services and support functions will operate in an environment where the key challenges are:
- the continual need to improve outcomes for service users and carers
- the national economic situation and its impact on public finances, which will reduce NHS funding in real terms by 20% over four years
- the need for NSFT to be able to respond quickly to change, in the light of - the changing environment in the NHS
- the introduction of competition to mainstream healthcare, leading to tendering exercises for services that were traditionally part of NSFT’s remit
- the shift of responsibility for commissioning to the new Clinical Commissioning Groups (CCGs), making GPs the customer for most of NSFT’s services.
In setting out the changes, the Strategy ultimately aims to give stability and
certainty to staff, service users, and carers over the future direction and development of services.
Principles behind the Strategy
- services will be evidence based, innovative and the best we can provide
- service users, their families and carers will be directed to the most appropriate service quickly and without multiple assessments
- there will be an emphasis on prevention, early intervention, wellbeing
- NSFT will work in partnership with other providers to ensure that service
users and carers receive the right service for them, even if this is not a service
provided by NSFT
- services will deliver clear outcomes for service users and carers
- services will be delivered locally whenever possible, by appropriately trained staff
- services will provide alternatives to hospital care and will, where appropriate, become less reliant on in-patient beds
- services will be accessible for everyone in line with NSFT’s responsibilities within the Equality Act 2010
- services will be provided within the Trust’s financial means.
Click here to view the Trust Service Strategy